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Multi-Organization Users
Multi-Organization Users
Yoanna Hristova avatar
Written by Yoanna Hristova
Updated over 2 months ago

You can now use a single email address to access multiple organizations, eliminating the need for workarounds and enhancing your experience while ensuring compatibility across all email providers.

How to add users to multiple organizations?

New Users

  1. Go to the ORGANIZATION page

  2. Open the ADD USER model

  3. Enter the user’s email address

📕 Note: There is no longer a check to see if the user is already added to another organization.

Existing Users

  1. Go to the ORGANIZATION page

  2. Open the ADD USER model for the existing user

  3. Update the email address to the standard format

📕 Note: This will not resend an email invitation to the user.

✅ Tip: If a new invite is required, delete the user and re-add them with the correct email address.

New login process for multi-organization users

If your email is connected to multiple organizations, you will be notified that an email has been sent with login links for each organization.

📕 Note: Updating an existing user’s email address will not trigger a new invitation email. If you need to resend an invitation, delete the user and re-add them.

Users will receive an email with login links for all organizations they have access to.

✅ Tip: To streamline the login process, users should bookmark the specific login URL for each organization.

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