Producer Gateway is a lightweight desktop application that connects your hardwired studio to our cloud-based software, bringing Grabyo into the studio with you in the most effective way possible.
How to download Producer Gateway
Navigate to your Grabyo user from the top-right corner of the page
Select PRODUCER GATEWAY
Select your operating system
Hit DOWNLOAD NOW
📕 Note: Producer Gateway is compatible with Windows (Windows 10 or newer) and MacOS (High Sierra or newer) on both Apple Silicon and Intel-based devices. Linux support can be easily added if requested.
💡 Tip: If you have a pre-release version of Producer Gateway on your laptop please delete it now and re-download following the steps below, pre-release versions will not auto-update.
📕 Note: Updates to Producer Gateway will be delivered transparently, so you won’t need to close the application. Major updates will download automatically in the background, and you will be prompted to restart the application when the update is ready.
How to Sign in to Producer Gateway
Signing in to Producer Gateway will redirect you to your browser to sign in and then return you to the application after you supply their credentials.
📕 Note: When using SSO or password authentication, the login process is streamlined, eliminating the need to copy and paste passwords or log into your identity provider within the app.
Connecting to a Producer control room
The control rooms for an account are listed on the left side of the screen, with the current online control rooms at the top. To connect to a control room, simply click on the control room from the list and press the connect button.
📕 Note: It is not possible to start, stop or schedule control rooms from the desktop app.
📕 Note: If you are already connected to a control room and try to connect to another, the app will give you the choice to cancel or disconnect from the first one and connect to the new one.
Producer Gateway Features
Tally lights
Concept | Description |
Destination | A single entity that receives status from one or more sources in Producer. Configured with settings (e.g., IP address, protocol version). |
Tally Software | Multiple sources mapped to multiple display addresses. |
Multiviewer | Multiple sources mapped to multiple display addresses. |
Camera/Light | One source mapped to one display address. |
📕 Note: A display address can be used to identify a specific light within tally routing software or a multiviewer. For example, in a 3x3 multiviewer, the different screens are assigned display addresses ranging from 1 to 9. When setting up a destination, each of the nine sources in the Producer can be mapped to a specific viewer using its display address. When a destination is linked to an individual light, it may expect to receive a specific display address, or it might not be particular and could respond to any display address sent.
Configuring destinations
When adding or editing a destination you have the following options:
Parameter | Description |
Title | Display name of the destination inside Gateway. |
Protocol | Can be either TSL UMD v3.1 or TSL UMD v5, depending on the version supported by the destination hardware or software. |
Protocol | Can be either TSL UMD v3.1 or TSL UMD v5, depending on the version supported by the destination hardware or software. |
IP Address | The IP address of the destination on the local network. |
Port | The port the destination is listening on, either configured on the destination or found in its documentation. |
Transport | Tally signals can be sent over either UDP or TCP, depending on how the destination is configured or what it supports. |
Send all signals on the left and right tally | TSL UMD v5 only) When enabled, preview (green), program (red), and both (amber) will be sent to both the left and right-hand tally lights. When disabled, the preview goes to the left, and the program to the right. |
When adding a new destination, it will appear in the list of destinations. Each destination can be individually enabled or disabled using the toggle. Additionally, from the context menu in the top right, you can edit or delete the destination.
Mapping sources
The last step in setting up a destination is to map the sources from which you want to send status updates to the display addresses that the destination is monitoring. You can add a source by clicking the plus button and remove it by clicking the delete icon on the corresponding row.
📕 Note: D v3.1 supports display addresses from 0 to 126, and TSL UMD v5.0 supports addresses from 0 to 65,535.
💡 Tip: It may be helpful to verify that the Gateway is correctly configured for a destination without switching sources into preview or program mode in Producer. To facilitate this, we have test buttons for each destination that will briefly illuminate the tally lights before returning to their proper state.
